FAQs
Everything about proofs, materials and turnaround. Still stuck? Contact us and we'll reply within one business day.
Do I see a proof before you print?
Yes, always, and it's free. Upload your artwork and we build an on-screen proof straight away showing the exact cut line. Nothing goes to print until you approve it — if it isn't right, adjust it or ask us to redraw the cut.
How long until I get them?
Approved orders go into production the same business day and ship within 48 hours. Express post across Australia is free on orders over $150.
Which material should I pick?
Premium vinyl suits most jobs — waterproof, UV-resistant and rated for years outdoors. Promotional is the budget option for short-term indoor use. Holographic adds an iridescent shimmer, Clear lets the surface show through, and High-tack grips rough or textured surfaces. Use “Compare all materials” above to see them side by side.
Will they survive outside?
Yes. Our vinyl is waterproof and UV-resistant, so it handles rain, sun, washing and scrubbing. Laptops, drink bottles, tool boxes, ute trays and car windows are all fair game.
What artwork file should I upload?
PNG, JPG or PDF all work. A PDF with vector artwork gives the sharpest result at any size. If you're sending a PNG, the bigger the better — aim for at least 1000px across. A transparent background helps but isn't required; we trace the cut line either way.
Can I get a custom shape?
That's the default. We cut around the outline of your design rather than boxing it into a square. You can also choose a circle, oval, square or rectangle if you'd prefer a set shape — pick it in the configurator and the proof updates instantly.
Support is open Monday to Friday, 9am–5pm AEST.
